General Contracting Terms of www.barcelonacitytour.comThese general contracting terms are applied to all commercial transactions carried out on our website, www.barcelonacitytour.com, a domain owned by Julià Travel, S.A., which forms part of the temporary joint venture (UTE) JULIÀ TRAVEL, S.A., MARFINA BUS, S.A., TRAP, S.A, a company legally constituted in Spain to provide this tourist bus service in the city of Barcelona, with fiscal identification number (CIF) U-65014938, and registered in the companies’ registration office of Barcelona. The address for any notifications is:
1. Activitywww.barcelonacitytour.com is dedicated to distance sales and online sales of tourist bus tickets in the city of Barcelona. 2. Content and information provided on the websitewww.barcelonacitytour.com reserves the right to modify the commercial offer shown on the website (modifications to routes, prices, promotions and other commercial and service conditions) at any time; however, in the case of pre-designed offers, users will be informed electronically or in the way deemed appropriate, of this change. The www.barcelonacitytour.com team makes every effort within their means to provide the information contained on the website in such a way that this information is as up-to-date as possible. In the event of an error beyond the control of www.barcelonacitytour.com, the error will be corrected immediately. In the event of a typographical error in any of the prices shown and on which a client has based their purchase decision, www.barcelonacitytour.com shall inform the client of the error and the client will have the right to rescind said purchase at no cost to the client. 3. Sales SystemUsers can choose different ways of making a purchase:
4. Applicable TaxesThe prices of the products shown on the website www.barcelonacitytour.com include value-added tax (VAT), where applicable (18%). 5. Payment MethodWhen requesting the tickets, the client shall follow the purchasing process and complete the obligatory fields, marked with an asterisk; if you have any doubts, see the detailed purchasing-process instructions below the date field; you must check the field accepting these general online purchasing terms and in order to pay for your purchase by credit card through the secure virtual payment service of the savings bank CatalunyaCaixa as a secure payment platform. 6. Purchasing PolicyPurchase of the ticket does not guarantee a seat. You can consult the bus timetables on board the bus. The organization shall not be liable for any changes during the itinerary that may occur due to force majeure or causes beyond the control of the organization. If a special event or public festival should make it necessary to alter the published timetable, route or frequency, the information personnel on the bus will duly inform passengers of these changes. The buses reserve the right of admission and have complaint forms available. The organization shall not be liable for any objects lost or left aboard the bus. Purchase of the ticket includes one set of earphones per person. In the event of any incident relating to the online sale of our tickets, you may contact our Customer Service Department via e-mail to informacion@barcelonacitytour.com or by calling +34 933 176 454. 7. Responsibilities of the ClientClients of www.barcelonacitytour.com undertake at all times to provide true information regarding the data requested in the user registration forms or when placing an order, and to keep these data up-to-date at all times. Clients accept all the provisions and terms contained in these General Contracting Terms and understand that they include the intention to provide the best possible service for the type of activity developed by www.barcelonacitytour.com. Clients undertake to keep the ticket throughout its validity period; theft or loss shall not entitle users to changes or refunds. After having acquired the ticket, in accordance with the provisions of the law on retail sales, clients shall not be entitled to return the ticket nor to exercise the right to desist, as expressed in the first additional provision modified by Law 47/2002, which modified the aforesaid law. 8. Security and Confidentialitywww.barcelonacitytour.com guarantees the security and confidentiality of all its communications with its clients. All online payment operations are carried out over a secure server, based on the TPV of the savings bank CatalunyaCaixa, which protects the data against access attempts by third parties. Your credit card data from the purchase process are stored in a database designed for this purpose by the savings bank. www.barcelonacitytour.com guarantees the protection and confidentiality of the personal details, addresses, payment details and other type of information supplied to us by our clients in accordance with Spanish Organic Law 15 of 13 December 1999 on the Protection of Personal Data. See the www.barcelonacitytour.com data-protection policy. All of the data supplied to www.barcelonacitytour.com or its employees by our clients will be included in a computer file of personal data created and maintained by JULIÀ TRAVEL, S.A., MARFINA BUS, S.A., TRAP, S.A, for the administrative management of our clients. In accordance with Organic Law 15 of 13 December 1999, the clients of www.barcelonacitytour.com may, at any time, exercise their rights of access, rectification, cancellation and opposition over their personal data by writing, as established in the aforementioned law, to
Where the data supplied are associated with a purchase, Spanish law obliges us to keep these data for at least four years and they may, therefore, not be erased or rectified, although they may be blocked (cancelled), even if so requested by the client. 9. Applicable Law and JurisdictionThese general terms are governed by the following agreement: the parties involved agree that any lawsuits, discrepancies, incidents or complaints resulting from the execution or interpretation of these general contracting terms or in relation to them, directly or indirectly, shall be definitively resolved by means of arbitration in the arbitration court of the college of attorneys of Barcelona, which is responsible for the administration of arbitration and appointment of arbitrators, in accordance with its Regulations and Articles of Association. Similarly, the parties expressly state their commitment to comply with the relevant arbitration decision. The arbitration decision shall be final and binding for the parties, who shall except it without conditions.
To effects of subsidiarity and if necessary, the parties submit to the courts and tribunals of Barcelona, expressly waiving their corresponding jurisdictions. | ||
